3 Day Money Back Guarantee & Refund Policy
At URSA IPTV, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.
Although we’d love to know where things went wrong, or how we can improve, follow the steps below for a full refund within 3 days of your date of purchase. if the 3 days has been passed and you have a problem you can contact any time via our chat support on our website, via ticket on your account, via WhatsApp number or via Email to fix your problem.
Once you requested a refund you can’t subscribe again to our service at any time in the future
Requesting a Refund
Follow the steps below to get your refund request sent to us:
1- use the contact form to request the refund.
2- use the same email address you use to buy our services.
3- include your invoice number.